Contact Us

Whether you are interested in a commission,

have a query or just want to say hi,

I love hearing from you!

 
 

Privacy Policy

 

All personal data collected from user subscriptions will be stored on the Square Space and Google G Suite platforms used to run theinkquay.com. Users verify their emails and in doing so they are agreeing to receive marketing and promotional information from The Ink Quay. Cookies are used on theinkquay.com and are set to their default as per Square Space and Google G Suite platforms used to run theinkquay.com.

 

More information can be found, following links to both Square Space and G Suite https://www.squarespace.com/terms-of-service/and https://gsuite.google.com/terms/dpa_terms.html.

Shipping Info

 

Postcards & Cards - Australia Wide

Postage via Auspost, $1.90. Delivery 2-4 business days within SA and 3-6 days interstate.

Personalised Prints - Australia Wide

Postage via Auspost, for A5 $5.50 and A4 & A3 $8.95. Delivery 2-4 business days within SA and 3-6 days interstate.

Place Cards - Australia Wide

Postage via Auspost and will be determined by the size of the order.

Returns & Refunds

 

I work hard to create high quality and original products, however if for any reason you're not happy with your order, please get in touch via the contact page within 14 days from the day the parcel was dispatched and I will do my best to resolve your issue or organise a refund or exchange. The customer is responsible for covering the cost of return postage.

Please note that The Ink Quay cannot be held responsible for any returns that go missing in the post.

All personalised products will only be accepted for a refund or exchange if there is a genuine fault in the printing quality or an inaccuracy in the personalised message. An inaccuracy being that the product you received does not match the message that was submitted to The Ink Quay when the product was ordered.